Warranty

 NovaX Warranty Information

Thank you for choosing NovaX.

We stand behind the quality of our products and want you to shop with complete confidence. Every NovaX purchase includes a 12-month limited warranty, starting from the date your order is received.

What’s Covered

This warranty covers defects in:

  • Materials

  • Workmanship

  • Internal components (including the battery, where applicable)

If your NovaX product experiences a manufacturing defect during the warranty period, we will repair or replace the product, or provide a full refund, at our discretion.

What’s Not Covered

This warranty does not cover damage caused by:

  • Misuse or improper handling

  • Accidental damage

  • Unauthorized modifications or repairs

  • Normal wear and tear

  • Use outside of intended household cleaning purposes

Shipping & Support

Orders are processed quickly, and most shipments are arranged within 24 hours of order confirmation. Delivery times may vary by location, with expedited options available in select areas.

If you have any questions or experience an issue after purchase, our customer support team is here to help.